Villiers Counselling Service


 If you are struggling with any emotional or mental health concerns your school counselling service can provide a confidential space for you to explore and understand any emotional or personal issues that might be affecting your studies or relationships.

The service is free for all students




Frequently asked questions:


How do I get in touch with the Counsellor?



Will my problems and worries shared with the counsellor be private?

What you talk about is confidential between you and the counsellor.  The counsellor will not share information about you or the sessions without your permission. The exception to this is if you or somebody else is at risk of harm. In this case the counsellor may need to help keep you safe but will always try to talk with you about this first.



Will anything be written about me?

The counsellor will make some notes about the session. Please know - no record of counselling is contained in any academic, educational, or job placement file or shared with teachers or parents. These notes are just for the counsellor. These are kept safely in a locked filing cabinet and are coded so as not to identify your name. All information written and discussed is private and confidential unless you or anybody else is at risk of harm. In this case the counsellor may need to help keep you safe but will always aim to talk to you about this first.




What happens in the first session?

The counsellor realizes that it might be difficult for you at first, especially if you have not had counselling before. The initial session gives you an opportunity to talk about the difficulties you are experiencing and to find out more about how counselling may help




What if I am worried about a friend?

The Counselling Service encourages anyone seeking counselling to make direct contact with the Service themselves because this is reflective and congruent with the client’s decision to have counselling. Counselling is most effective when it is voluntary so we would encourage you to encourage your friend to contact us.

If you are worried about your friend, you may also wish to contact the Counselling Service for advice about how to support them.




I feel I am at risk. What shall I do?

if you feel you are in crisis or at risk and need to talk to someone immediately, please contact Emergency Services by dialling 999 or go to your nearest A&E Department.


The closest A&E department in Ealing is:

  • Ealing Hospital, Uxbridge Road, Southall, UB1 3HW (no children's A&E)

If you are not able to speak to your counsellor and your situation is not as urgent. Then you can contact the following services anonymously.

  • The Samaritans (24/7 support) - Phone – 116 123; SMS:Text SHOUT to 85258
  • Childline: Phone – 0800 1111
  • Young minds: text YM to 85258 for free, 24/7 support.
  • Runaway: Help line: 116 000; SMS: Text service: 116 000
  • Bullying UK: Help line: 0808 800 2222
  • Refuge (help for teenage girls experiencing violence) Helpline: 0808 2000 247
  • Boys/Men’s advice (help for those experiencing DV) Help line: 0808 801 0327

You can also speak to the safeguarding team at your school

Call Safeguarding on 020 8813 8001 (available Monday-Friday 9am-5pm).